Customized Regimen & Natural Hair Care Range That Gives You Great Hair Without Any Harmful Chemicals
<p>When no products worked for me, I thought of giving up on my hair, until I took the Vedix hair quiz. With the help of the quiz I got the 3 customized hair care products. They completely fixed my dry and damaged hair within a few months.Totally love it!<p>
<p>After moving to Australia, my hair fall increased twofold. I wasn’t sure what products to use here and whether or not they would suit me. That’s when I tried Vedix. Vedix products have been a blessing for my hair. My hair fall is at a minimum now and my hair looks and feels gorgeous!<p>
<p>I cut my hair short and instantly hated it. All I wanted was longer hair, but even 6 months later my hair length was the same. All that changed when I started using Vedix because my hair started growing so much. Highly recommend these products!<p>
SHIPPING RATES AND POLICIES
Our standard ground mail service is via USPS or FedEx. We aim to send packages out within two business days of your order being placed and have them arrive within 3 to 7 business days of being shipped. Please be advised that shipments are not sent out on Saturdays, Sundays, or on any holidays. We cannot guarantee arrival dates or times since third party courier companies handle our shipping. Shipping fees apply to all applicable one-time orders.
COVID-19 INFORMATION
We apologize for any delays in your shipments due to current events. The safety of our customers, employees, logistic partners vendors is of utmost priority. While we are accepting online orders, kindly note there will be processing delays. Rest assured, your shipment is safe and will get to you shortly.
For any queries, grievances, or feedback, kindly email us at support@au.vedix.com. We hope you are staying healthy and safe. We will fight this disease together & come back stronger.
CUSTOMER CARE
We do our best to respond to all customer service inquiries within 48 hours.
Email us at support@au.vedix.com
FREE SHIPPING
Don’t want to pay extra for shipping? It’s easy! Free shipping applies to all customers who avail subscription and we free ship to addresses anywhere within Australia. A Shipping and Handling Fee of $5.00 is applied to one time purchase orders. Please note shipping rates are subject to change without prior notice. All noted dollar amounts are in USD.
LOST OR STOLEN PACKAGES
If you have entered the wrong address, there is a small window of time (1 hour after placing your order) to try and fix this situation. If your order has not yet shipped and you wish to change the shipping address, please contact us as soon as possible. Please note that when you place an order with us, the liability for your package is between you and the carrier. We do not make any exceptions to this policy. If your item has been marked as delivered, try these recommendations to help track down your package:
Mail carriers sometimes update tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up before contacting us.
